Welcome Kassouf Healthcare Solutions, LLC Team

Connect with a Coach
David Byrd
Director of Leadership Development & Coaching
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David brings extensive leadership and coaching experience as Partner & Director of Leadership Coaching at D4. He leads by setting high standards for our Coaching practices and content development, and by exemplifying the kind of wise and carefully considered counsel people count on to be challenged in the right ways.

Shae Stafford
DREAM4 Coach & Facilitator
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Shae's strengths lie in her pursuit of uncovering what's at the root of a challenge and applying the right tools and support for the person she's helping. As a Gallup Certified Strengths Coach, Shae enjoys guiding participants toward understanding their unique strengths and using them to show up authentically at work and in relationships.

Susan Cunningham
Director of Personal Development Coaching & DREAM4 Coach
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Susan combines her gift of helping others consider new possibilities and paths to success with her Master Certified Life Coach training to guide participants through challenges and goals of all kinds. Some of our greatest success stories have come from the work Susan has done with our clients. Susan is the Director of Individual Coaching at D4.

Frequently Asked Questions

 Can’t find the answer you’re looking for? Let’s connect to see how we can help.

  • What is the ROI of coaching?

    Organizations implementing our coaching programs typically see measurable improvements in employee retention, productivity, and engagement. Our assessment tools provide concrete data on progress and growth throughout the coaching relationship.

  • How long does a typical coaching engagement last?

    Most organizations see optimal results with a 12-month initial engagement, though we offer flexible terms from 3-month to multi-year partnerships. This allows for meaningful behavior change, skill development, and cultural transformation. Many clients continue beyond their initial term as they see the ongoing value of supporting their people’s growth and development.

  • Is the coaching process confidential?

    Yes, confidentiality is a cornerstone of our coaching relationship. While overall themes and progress may be shared with management (with permission), specific discussions remain private between coach and participant.

  • When and where do coaching sessions take place?

    Coaching sessions take place during work hours while team members are on the clock at intervals that best suit your needs. Our regular cadence of coaching is every 4-6 weeks, though we customize frequency based on goals and timeline requirements. Coaching can take place online via virtual meetings, or over the phone. Local clients can opt for in-person coaching.

  • What are the benefits of coaching?

    Coaching provides a structured approach to personal and professional development, helping people solve real problems while gaining skills that benefit both their careers and personal lives. Organizations see improved retention, satisfaction, and productivity.

  • What's the difference between personal coaching and leadership coaching?

    Personal coaching focuses on individual growth and development across various professional and personal dimensions. Leadership coaching specifically targets skills needed to effectively lead teams, including delegation, motivation, and strategic thinking.

  • Still have questions?

    Can’t find the answer you’re looking for? Please chat to our friendly team.
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