Blog & Articles

Does the way you’ve been measuring productivity still work with remote teams?
Working remotely is the new norm for so many companies across so many industries. Expanding or adding remote workgroups to your operations model…
Standardized Processes Drive Results
Almost all fears are rooted in two related aspects of the human consciousness: a lack of control and a lack of knowledge. No one likes to feel out of…
Well-Being is for your Whole-Being
Have you heard of the COVID nineteen?  That’s the nineteen pounds someone puts on working from home.  We kind of smile and joke about it, but…
Leading by Example – Essential for Maximizing Productivity
Leading by example will never go out of style. Modeling our organizational values is the first step toward creating an inspired and engaged…
Missing My Hugs
In the middle of 2020, I really started missing the hugs. To be transparent – I didn’t grow up being a “hugger.”
Traditional Boundaries in Remote Settings
Whether working from home was part of your company’s culture prior to 2020 or not, the coronavirus pandemic has made remote working a necessity for…
3 Easy tips to building community remotely
Bill started a new job right in the middle of COVID. He was hired to be the supervisor for a team of sixty-four call center operators. His team worked…
What is effective communication within remote operations?
No one could have predicted how the world’s dependence on technology would change over the past year. Some companies were ahead of the curve and had…
Unity in Diversity
The inauguration speeches of incoming Presidents always inspire me. There have been 13 in my lifetime; 7 Republicans, and as of last month, 6…
Inclusion is Intentional
In the last two weeks, we have examined Diversity and Equity. The definition of diversity is all the ways that we are both alike and unalike, and…
Equity is the Opportunity for Everyone to Succeed
I hadn’t seen Danny in a couple of weeks at the grocery store, and I was worried. Danny has Downs Syndrome, and I was afraid he had contracted the…
How Do You Model Trustworthy Leadership When Everyone is Working Remotely?
Your team needs your trust and compassion, so any strategy to build their trust in you must start there. Here are a few ways to build trust with their…
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Ryan
Vice President of Operations, Huntsville, Alabama

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