The Importance of Wellbeing in 2021
Leadership is fundamentally about setting a vision and persist over the long run as we lead ourselves and others to take on big challenges and work…
Does the way you’ve been measuring productivity still work with remote teams?
Working remotely is the new norm for so many companies across so many industries. Expanding or adding remote workgroups to your operations model…
Standardized Processes Drive Results
Almost all fears are rooted in two related aspects of the human consciousness: a lack of control and a lack of knowledge. No one likes to feel out of…
Well-Being is for your Whole-Being
Have you heard of the COVID nineteen? That’s the nineteen pounds someone puts on working from home. We kind of smile and joke about it, but…
Leading by Example – Essential for Maximizing Productivity
Leading by example will never go out of style. Modeling our organizational values is the first step toward creating an inspired and engaged…
Missing My Hugs
In the middle of 2020, I really started missing the hugs. To be transparent – I didn’t grow up being a “hugger.”
Traditional Boundaries in Remote Settings
Whether working from home was part of your company’s culture prior to 2020 or not, the coronavirus pandemic has made remote working a necessity for…
3 Easy tips to building community remotely
Bill started a new job right in the middle of COVID. He was hired to be the supervisor for a team of sixty-four call center operators. His team worked…
What is effective communication within remote operations?
No one could have predicted how the world’s dependence on technology would change over the past year. Some companies were ahead of the curve and had…
Unity in Diversity
The inauguration speeches of incoming Presidents always inspire me. There have been 13 in my lifetime; 7 Republicans, and as of last month, 6…
Inclusion is Intentional
In the last two weeks, we have examined Diversity and Equity. The definition of diversity is all the ways that we are both alike and unalike, and…
" I’ve always worked with my guys on hitting production numbers. It never occurred to me to work on my guys. THAT gave me a new perspective."
Mark
Supervisor, Mobile, Alabama
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