Blog & Articles

3 Easy tips to building community remotely
Bill started a new job right in the middle of COVID. He was hired to be the supervisor for a team of sixty-four call center operators. His team worked…
What is effective communication within remote operations?
No one could have predicted how the world’s dependence on technology would change over the past year. Some companies were ahead of the curve and had…
Unity in Diversity
The inauguration speeches of incoming Presidents always inspire me. There have been 13 in my lifetime; 7 Republicans, and as of last month, 6…
Inclusion is Intentional
In the last two weeks, we have examined Diversity and Equity. The definition of diversity is all the ways that we are both alike and unalike, and…
Equity is the Opportunity for Everyone to Succeed
I hadn’t seen Danny in a couple of weeks at the grocery store, and I was worried. Danny has Downs Syndrome, and I was afraid he had contracted the…
How Do You Model Trustworthy Leadership When Everyone is Working Remotely?
Your team needs your trust and compassion, so any strategy to build their trust in you must start there. Here are a few ways to build trust with their…
The Truth About Diversity that Can Change Lives
I got the meaning of diversity wrong for a very long time. I’m not sure if it was something I picked up in corporate training or just general…
Emotional Intelligence, the Superpower of Influential Leaders
Leadership skills are often viewed as payroll processing, project management, and understanding the laws related to having employees.
Do It the Way We’ve Always Done It … & Do It Perfectly.
As we look forward to 2021, we have been examining leadership traps to avoid.  We should be able to agree that we all have room to grow and…
I Can Work With A Narcissist
“My boss is a narcissist.”  “He’s so arrogant.” “I can tell her the sky is blue, and she’ll argue it’s RED!” “I can’t get a…
Leadership 101 – Choose to be Proactive
Proactive behavior usually refers to self-initiated behavior that is anticipatory and often change-oriented. It means that we choose to anticipate…
The End in Mind: Three Steps to Stature
Stature refers to the high level of earned respect or esteem to which one is regarded.  Being a leader who has developed stature over time is an…
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